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Patient information

Dental Insurance Information

We want to make using your dental insurance as simple and easy to understand as possible. Because every dental insurance plan is different, it is important to know how your specific plan works before receiving treatment.

See how we work with your plan
Dental insurance form with a tooth and protective shield

Know your network

How We Work With Dental Plans

Out of network

Other PPO Plans

If you have a PPO dental insurance plan other than Delta Dental Premier, you may still be able to use your dental insurance benefits at our office.

We are considered out-of-network with all other PPO insurance providers. As a courtesy, we will work with you to prepare and submit your claim to your PPO insurance company.

Not accepted

HMO Plans

We do not accept or participate in HMO dental insurance plans.

HMO plans generally require treatment from a dentist or dental office in the plan's HMO network. Because our office does not participate in HMO networks, HMO benefits cannot be used for treatment at our office.

Before your visit

Understanding Out-of-Network PPO Benefits

Because we are an out-of-network dental office for PPO plans other than Delta Dental Premier, the amount your insurance company pays may be different from what it would pay to an in-network dentist. Your deductible, annual maximum, percentage of coverage, allowable fees, and other benefits are determined by your individual insurance plan.

If you would like to know what your insurance may cover at our office, contact your dental insurance company directly before your appointment. Tell the representative that you are considering receiving care from an out-of-network provider and ask them to explain your out-of-network PPO benefits.

Be prepared

Questions to Ask Your Insurance Company

Having these answers before your visit can help you better understand your benefits and possible out-of-pocket costs.

  1. Does my PPO plan include out-of-network dental benefits?
  2. What percentage does my plan pay for preventive, basic, and major services when I see an out-of-network dentist?
  3. Do I have an out-of-network deductible, and how much is it?
  4. What is my annual dental benefit maximum?
  5. How does the plan determine the allowable or covered amount for an out-of-network dentist?
  6. Will I be responsible for the difference between the dentist's fee and the amount recognized by my insurance plan?
  7. Are there waiting periods, frequency limitations, exclusions, or other restrictions that may affect my coverage?
  8. Is preauthorization or a pre-treatment estimate recommended for any planned dental procedures?

What to expect

Understanding Your Dental Benefits

We are happy to submit insurance claims for patients with eligible PPO benefits, but your dental insurance company determines what services are covered and how much it will pay.

Before scheduling treatment, we encourage you to contact your insurance company and verify your benefits, particularly if you will receive care from us as an out-of-network PPO patient.

We're here to help

Questions Before Your Appointment?

Contact our team if you have questions about providing your insurance information or scheduling your visit.